Returns & Exchanges

Due to the perishable nature of our products, Candy Funhouse cannot accept returns on food items to ensure maximum safety and freshness for all customers. If your order arrived damaged or incorrect, please reach out to our Sweet Support team within 14 days of delivery for a resolution.

Return Process

• 1.
  Inspect Your Package

  Upon arrival, carefully check your candy stash for any signs of shipping damage or missing items before opening individual treats.

• 2.
  Contact Sweet Support

  Email our team with your order number and clear photographs of the damaged goods or the incorrect items received.

• 3.
  Verification Process

  Our team will review your claim within 48 hours to verify the issue and determine eligibility for a replacement or store credit.

• 4.
  Resolution Delivery

  Once approved, we will immediately process a replacement shipment or issue a digital gift card to satisfy your sweet tooth.